SHIPPING & RETURNS/REFUNDS
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The shipping fee is fixed at $22 across the U.S., irrespective of location. Hatching eggs are dispatched in the order of purchase, following a first-come, first-serve approach, ensuring fairness in the shipping process. However, if you wish to purchase multiple breeds, additional shipping charges will apply to each different breed. Additionally, each breed will be shipped at different times to accommodate their specific laying schedules.
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Hatching eggs are dispatched via USPS Priority Mail throughout the week. Once your hatching eggs have been shipped, you will receive an email from us containing your tracking number.
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Although we typically encounter positive outcomes with USPS, we avoid labeling packages as "fragile" or requesting special handling. Our past experiences have shown that such markings can result in rough treatment of the parcel. If you have specific preferences for markings like "fragile" or "hatching eggs," or if you would like us to coordinate the holding of your package at the Post Office, please kindly email us with your requests.
Given the numerous variables influencing success or failure during incubation, we are unable to offer any guarantees regarding hatch rate or development.
- SHIPPING POLICY-
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-RETURN/REFUND POLICY-
Despite proven fertility and diligent monitoring, we cannot guarantee a successful hatch or that all of the eggs will show signs of development. Numerous factors, including fluctuating temperature, humidity variations, rough handling during shipping, and arrested embryo development, can impact the viability of eggs. Due to these inherent uncertainties, we do not provide guarantees on hatch rates or development. By ordering hatching eggs from us, you acknowledge and accept this responsibility. Refunds for eggs based on hatch rates are not offered under any circumstances.
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In the event of broken eggs upon delivery, please contact us on the day of receipt. We will request photos of the damaged eggs and will either send you our a new parcel of hatching eggs or issue a refund.
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